How We Use Your Information
When you register to obtain services through this Site, we may ask you to give us contact information, including your name, address, telephone number, mobile telephone number and/or e-mail address. We may obtain information about you from outside sources and add it to or combine it with the information we collect through this Site. We use this information to operate this Site, send you news and information to you about TCW and its services and to maintain and improve the quality of the services we provide to you. We use your e-mail address to send such information by e-mail and may use your mobile telephone number to call you or send you a text message about our services.
We will never provide your e-mail address or any of your personal information to any other person or organization, for any purpose, except
- When we work with a company or an organization on a joint content project such as a sponsored webinar or a joint ebook.
- To companies that assist us in maintaining this Site or with TCW activities, but only for purposes of providing services to TCW and with the strict requirement that any such company will never itself have the right to contact you for any reason
- To comply with applicable law or legal requirements (for example, a lawful subpoena), to protect our rights or property, or to protect our supporters from fraudulent, abusive, or unlawful conduct, or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records,
TCW complies with the Children’s Online Privacy Protection Act. TCW does not solicit and does not accept personally identifying information from any person under 13 years of age. Visitors to this Site who are under 13 years of age should not use this Site except under the supervision and with the assistance of their parent or legal guardian, and should never submit any personally identifying information to the Site. For example, visitors under 13 years of age should not register, purchase or use services or take any actions on or through this Site.
Credit Card Information; Protection of Personal Information
When you purchase services through this Site, we collect credit card information from you. That information is used solely for processing your payment; is not maintained by TCW; and is never disclosed to anyone, for any other purpose other than for processing your payment, under any circumstances.
TCW uses industry standard security measures to protect against the loss, misuse or alteration of all of the personally identifiable information that you provide to us. Our server is located in a locked, secure environment. All supplied credit card information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment processing provider’s database.
Permission to access your personally identifiable information is granted only to you and TCW employees or contractors who need to know that information to provide services to you and who are required to keep the information confidential. Although we make good faith efforts to store information collected by this Site in a secure operating environment, we cannot guarantee complete security.
Cookies and Data Tracking
We may also use third-party services such as Google Analytics. This helps us understand traffic patterns and know if there are problems with our Site. We may also use embedded images in emails to track open rates for our mailings, so that we can tell which mailings appeal most to TCW customers and end-users of TCW services.
We may place online advertising with third-party vendors, including Google, which will be shown on other Sites on the internet. In some cases, those third-party vendors may decide which ads to show you based on your prior visits to the Site. At no time will you be personally identified to those third-party vendors, nor will any of the information you share with us be shared with those third-party vendors. If you prefer to opt out of the use of these third-party cookies on the Site, you can do so by visiting the Network Advertising Initiative opt out page.
Links to Other Sites
The privacy policies and practices contained in this Privacy Statement do not apply to ANY external links. This Privacy Statement only applies to our Site or any future Sites that we may develop. It does not cover Sites that are linked to by this Site or Sites for which we are not responsible ("linked-Sites"). These linked-Sites will have their own policies and practices which may be different from ours. We therefore encourage you to familiarize yourself with the policies and practices of the linked-Sites, especially if you provide personal information to them.
Amendments and Consent to This Privacy Statement
We retain the right to amend or otherwise update this Privacy Statement at any time. By using our Site, you consent to the collection and use of the information as we have described. If we change our policies and practices, we will post the changes in our Privacy Statement so that you are always aware of them. With this knowledge, you can make an informed decision about whether you wish to provide personal information to us.
How to Contact Us
If you have any questions about this Privacy Statement, you may contact us by:
- Sending a e-mail to: firstname.lastname@example.org
- Telephone: (202) 223-8884